We make sure that 100% of our customers are happy. If you have purchased any of our products and are not fully satisfied with them, you can return them within 90 days and get a full refund with no questions asked. This applies even after you have used the product and it is no longer in a new shape!

Too nice? No, just too concerned with our customer's shopping experience. It's however up to the customer to cover the shipping cost of returning items. We do suggest using a tracking service since we can't cover any products that do not show up at our return center.

You must return products in their original packaging to receive a refund.
Refunds for consumable products are only eligible if the products are still more than half full.

Mail us at [email protected] for more information or if you need help with your return shipment.

Beard Growth Guarantee

We’re confident that our Beard Growth Kit will help you achieve the thicker, fuller beard you’ve always wanted. That’s why we offer our 150-Day Beard Growth Guarantee. If you follow our instructions and don’t see noticeable results, we’ll give you a full refund. Here’s how it works:

How to Qualify for the Refund:

Use the Kit Consistently: Use the Beard Growth Kit as instructed for 150 consecutive days. This includes:
- Rolling the Beard Roller 2-3 times per week for 1-2 minutes per session.
- Applying the Beard Growth Serum daily to clean, dry skin.
- Keeping your Beard Roller clean with the Beard Roller Cleanser.
Document Your Progress:
- Take clear, dated photos of your beard at the start of your journey and then monthly for five months.
- Ensure the photos are well-lit and show all angles of your beard (front, left, and right).
Submit Your Claim:
- Provide your order details (order number and purchase date).
- Upload your progress photos and explain your experience with the kit.
- Submit your claim through our Refund Request Form.

Important Details:

Claims must be submitted within 365 days of your purchase date.
Refunds are only eligible if the product has been used as directed and with proper documentation.
Refunds will be processed within 14 business days after your claim is approved.
We reserve the right to deny claims that do not meet the requirements listed above.

FAQ Growth Kit Guarantee

What counts as “noticeable results”?

Noticeable results include increased beard thickness, reduced patchiness, or visible new hair growth. These results may vary depending on individual hair growth patterns and consistency of use.

Can I return an empty serum bottle?

Yes! You can still qualify for a refund even if you’ve used all the serum in the kit. Your claim will be assessed based on your documented progress.

Do I need to pay for return shipping?

No. If your claim is approved, we’ll cover the return shipping costs for any remaining kit.

Returning Products from Outside the EU

If you return a product from a non-EU country (e.g., NO, US, UK, CA, AU), you must include a Proforma Invoice for Returns to ensure smooth customs clearance and avoid unnecessary fees.

How to Include the Proforma Invoice:

Print the Proforma Invoice: Download and print the required Proforma Invoice for Returns - Proforma_Invoice_Return_Odenson.pdf
Attach to the Package:
- If you have a clear plastic sleeve, place the printed invoice inside and attach it to the outside of the package.
- If not, securely tape the invoice directly to the package using clear tape, ensuring all text remains visible and readable.

If you have any questions, please contact [email protected] before shipping your return.